Shipping policy
Shipping Policy
ORISSE ships to the destinations available during checkout on orisse.eu.
Europe
We offer free standard shipping across Europe.
Estimated delivery time:
5–10 business days
United States
Available shipping options, prices and estimated delivery times are shown during checkout.
Where available, customers may be offered both standard and express delivery options.
Other International Destinations
Shipping availability, prices and estimated delivery times for other international destinations are shown during checkout.
Processing and Delivery Times
Delivery estimates are provided as guidance and may vary depending on the destination, product, fulfillment location and shipping carrier.
Orders may be fulfilled from different warehouses depending on product availability and destination.
Delivery times may occasionally be affected by:
- carrier delays;
- customs processing;
- public holidays;
- severe weather;
- peak shopping periods;
- incorrect or incomplete delivery information; or
- circumstances outside our reasonable control.
Delivery estimates are not guaranteed unless specifically stated otherwise.
Tracking
When tracking is available, tracking information will be sent after your order has been dispatched.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
Customs, Duties and Taxes
Depending on your destination, import duties, taxes, customs charges or other fees may apply.
Where such charges are not collected during checkout, they may be charged by the destination country or carrier.
Customers are responsible for any applicable import charges unless otherwise required by law or clearly stated during checkout.
Delivery Address
Please check your delivery address carefully before placing your order.
If you notice an error after placing an order, contact us as soon as possible at support@orisse.eu.
We cannot guarantee that an address can be changed once an order has entered fulfillment or has been dispatched.
Lost or Delayed Orders
If your order is significantly delayed or appears to be lost, contact us at support@orisse.eu with your order number.
We will review the available tracking and fulfillment information and assist you with the next appropriate step.
Contact
For shipping questions, contact:
ORISSE
Email: support@orisse.eu
Website: orisse.eu
Belgium