Return Policy

Returns & Refunds

For eligible purchases, you can request a return in accordance with our Return & Refund Policy and applicable consumer law.

For EU/EEA consumers, a statutory 14-day withdrawal right generally applies to eligible distance purchases, subject to legal exceptions.

To start a return, email support@orisse.eu with your order number and the item you want to return. If an item is damaged, defective or incorrect, include photos where helpful.

Please review the full Return & Refund Policy linked in the store footer for complete details.